Privacy Policy

Effective Date: April 8, 2025
Last Updated: April 8, 2025

At Haqq’s Haven, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://haqqs.preps.ng.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and delivery address.

• Payment Details: Information required to complete transactions (handled securely via third-party payment processors like Paystack).

• Account Information: Login credentials and order history if you create an account.

• Device & Usage Data: IP address, browser type, time zone, and site activity collected via cookies and analytics tools.

• Communication Data: Messages, inquiries, and support requests submitted via contact forms, email, or chat.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders

• To provide customer support

• To personalize your experience on our site

• To send transactional emails and order updates

• To inform you of promotions, offers, or new products (if you opt-in)

• To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Delivery partners, payment processors, and IT service providers.

• Legal Authorities: If required by law or to protect our legal rights.

• Marketing Tools: With your consent, for newsletter distribution or targeted ads via third-party services (e.g., Meta, Google).

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. These include:

• Essential Cookies: For basic functionality like cart and login.

• Analytics Cookies: To monitor performance and usage (e.g., Google Analytics).

• Marketing Cookies: To deliver personalized ads, if applicable.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. All payment data is processed using encrypted SSL technology and handled by trusted payment platforms.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time (for marketing emails, etc.)

• Request a copy of the data we hold about you

• Lodge a complaint with a data protection authority if needed

To make such requests, please contact us using the details below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store data from minors. If we become aware of such data, we will delete it immediately.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of those websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last Updated” date. We recommend checking this page occasionally to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: haqqshaven@gmail.com
📞 Phone/WhatsApp: +2348101636307
📍 Location: Ibadan, Nigeria
🌐 https://haqqs.preps.ng